Movati Member Etiquette

November, 2018

Our mission at Movati Athletic is to consistently deliver an experience that makes our members & guests feel welcome, feel comfortable and feel healthy.  We are passionately committed to maximizing your well-being. Our established guidelines and policies will optimize every member’s health and fitness experience.

Feel Welcome: As a member or guest of Movati Athletic the following courtesies are expected:

  • Refrain from using your cell phone on the training floor(s) and move to the lobby when talking on the phone.
  • Allow fellow members to work in between sets.
  • Replace equipment to the proper place when finished.
  • Wipe down your equipment after each use using the disinfectant wipes throughout the club.
  • Chalk is not permitted in the club.
  • Do not drop weights.
  • To avoid spills and breakage, only secured, non-glass drinking containers are permitted in the club.
  • For consideration of our Members and Associates who have Multiple Chemical Sensitivity, please refrain from using scented products in the Club, or wearing perfume or cologne to the Club.

Feel Comfortable: Respectful and courteous conduct is expected by all members & guests. Aggressive and/or inappropriate conduct, including offensive/vulgar language directed towards any person in the club will not be tolerated.

  • We expect everyone in the club to respect each other’s privacy therefore capturing video or photos within the changeroom is strictly prohibited and will result in immediate termination of your membership.
  • For the privacy of all children in our youth programs, capturing photos and/or videos during any youth program activity (including swim lessons) is strictly prohibited.
  • Proper athletic attire is always required, including shirts and shoes, unless noted otherwise in the specific area.
  • Appropriate fitting bathing suits must be worn in the pool area (undergarments are not permitted). Material including spandex, neoprene and lycra are acceptable. Accommodation for religious dress requirements must fall within these guidelines.

Feel Healthy: For your safety and security in the club, the following rules apply to members & guests.

  • Movati Athletic personal trainers and instructors are the only authorized professionals to provide coaching, nutritional consultation and/or program design within the club.
  • We strongly encourage all members to complete a Game Plan Session with one of our fitness professionals prior to starting a new exercise program.
  • All Personal Training sessions must be funded in order to complete; payment must be made prior to the workout.
  • 24-hour notice is required to reschedule or cancel an existing Personal Training session to avoid a cancellation charge.
  • If you are injured while in the club, please seek immediate assistance from a Movati Athletic team member. Our team can provide or arrange for appropriate medical assistance and complete an incident report.
  • Please lock up your belongings in one of the day use lockers provided.
  • Movati Athletic is not responsible for lost or stolen items.
  • Swipe cards provided to each member cannot be ‘shared’ with anyone else; ‘sharing’ of membership cards will result in immediate termination of membership.
  • Lost or stolen swipe cards can be replaced for a fee at the front desk.
  • Swiping of your membership card is required upon entry of the club; entry without your swipe card is allowed one time with proper photo ID.

Movati Athletic Studio Fitness Etiquette (Co-ed, Women’s, Cycle)

  • Arrive early/on time to set up equipment and settle into your space.
  • Cell phones and personal items should be kept in day use lockers provided. Locks are available for purchase at our front desk.
  • Members are required to wear appropriate, respectable attire including indoor athletic footwear.
  • Please wipe down all equipment after use and replace in the appropriate storage area. If you notice torn or broken equipment, please notify the instructor.
  • To avoid spills and breakage, only secured, non-glass drinking containers are permitted in the studios and pools.
  • If you need to leave a class early, please inform the instructor in advance.
  • For members safety, fitness studio doors are locked when not in use.

Movati Athletic Yoga Etiquette: Please be courteous to your fellow members and instructors for an enjoyable class.

  • Arrive early/on time to set up and settle into your space & breathe.
  • If you must leave practice early, please inform the instructor before class starts and quietly excuse yourself before Savasana begins.
  • Locker space & cubbies are provided outside the studio for your belongings.
  • Cell phones are not permitted in Yoga classes; in case of an emergency and a cell phone is needed please speak to the instructor.
  • Towel & water are recommended for Hot Yoga.
  • Members are required to wear appropriate, respectable Yoga attire.
  • Ensure you wipe down your studio mats and props and place them properly within the storage provided.
  • It is recommended that members & guests under the age of 17 not attend Hot Yoga.

Steam Room & Sauna Etiquette

  • Refrain from conducting personal hygiene (ex. shaving, nail clipping, applying lotions or perfumes, hair dying etc).
  • Users must be fully covered in a towel or bathing suit.
  • It is recommended users under the age of 17 not use the steam room and/or sauna.
  • Please observe reasonable time limits to avoid dizziness or fainting.
  • Pregnant women & persons suffering from heart disease, diabetes or high blood pressure should not use the steam room/sauna.
  • No food or glass containers allowed.
  • Do not tamper with the temperature gauge and/or sauna rocks.
  • Capturing photos and/or video’s is strictly prohibited.

Gymnasium Etiquette

  • Unsportsmanlike behavior, aggressive play & foul language will not be tolerated.
  • No food or drink (except for water) is permitted in the gymnasium.
  • Members are required to wear appropriate athletic attire including non-marking shoes.  For safety, please remove jewelry prior to play.
  • All open gym & house league play will start and end promptly at the specified time.
  • Please leave all belongings in a secured locker.
  • Children under the age of 13 are not permitted in the gymnasium unless involved in a specific children’s program.
  • All equipment must be signed out at the front desk.

Guest Pass Policy

  • Guests must be over the age of 13 and signed into the club by an adult. Please note proof of age may be required to confirm 13 years of age or older.
  • Adult guests must provide government issued photo ID as well as complete the Movati Athletic liability waiver upon entry.
  • Day pass rate to attend with a member is between $10 – $20 + tax (variance depends on the club).
  • Day pass rate for adults to attend without a member is $15 – $25 + tax (variance depends on the club).
      **Check with your club regarding time day passes are available to activate.
  • All day pass options are valid for same day use only (club specific hours apply).
  • All guests must comply with Movati Athletic Member Etiquette.

Youth Program Etiquette (Playroom, Aquatics, Active Kids Club, Camps)

  • For the privacy of all children in our youth programs, capturing photos and/or videos during any youth program activity (including swim lessons) is strictly prohibited.
  • Parent/guardian must stay on Movati Athletic premises while children are involved in youth programs unless noted for a specific program (ex. camps).
  • Please be aware we are NOT a nut free environment; our Café offers products containing nuts and we cannot guarantee the Playroom is nut free environment.
  • While in our care, please provide a snack & drink for your child. Snack time is supervised, snacks should be labelled with child(s) name and sharing of food amongst children is not permitted.
  • For the health of all children & staff in our youth programs, do not bring your child if they are sick (ex. cold, flu, fever, loose bowels, discharge from their nose).
  • Epi pen & inhalers must always be with the child while in our Youth Programs. Please be advised a child will not be admitted into any Youth Program with an expired or missing Epi Pen. Movati Athletic is not able to store medications overnight.
  • Booking notice to the playroom is required; please speak to playroom staff at your club to determine booking days, times and payment options.
  • Playroom visits are limited to two hours.
  • Clothing, bags, toys, etc that a child brings to the playroom must be labelled.
  • All children must have indoor shoes or socks. Bare feet are not permitted.
  • Movati Athletic Youth Programs are available to kids age’s newborn – 12 years old; adult registering child(s) must be a current member to participate.
  • Payment in full for Youth Programs must be made upon registration.
  • Children 12 years and younger cannot be left unattended anywhere in the club.

Failure to comply with Movati Athletic Member Etiquette, may result in membership suspension and/or termination.

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