[cycleSubnav]

On Time Policy
To assist you to feel welcome, was ask that you arrive with enough time to set up your bike as class begins promptly at the scheduled time. A detailed explanation of the bike set up, review of the ride profile and goals along with any special instructions are presented at the start of each class.

Movati Client Etiquette

Late Cancellation & No Show Policy
Reservations must be cancelled 8 hours before your scheduled class to avoid penalty. If you fail to cancel, you will receive your 1^st “strike” acknowledgement via email. After 2 consecutive strikes, you will then forfeit your session, and be charged your session rate. For our Inferno membership holders, failure to cancel or show up for class, will be subject to a $10 late cancel/no-show fee after the 2 consecutive strikes.

Wait list Policy
Wait list is first come first serve. We will accommodate a 5 person wait list for each class. If a spot becomes available, you will be notified via email that you were placed in that available spot. Cancellation policy applies to all members who fail to attend their assigned class.